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Professional Summary

An aspiring Social Media Assistant who is a goal-focused, results-driven, highly skilled professional passionate about strategic communication and building strong media relationships. Thrives in fast-paced environments and excels at crafting compelling narratives that enhance brand reputation and drive engagement. Strong writing and editing skills with the capability to create engaging content in managing social media channels and leveraging social platforms to amplify brand messaging and engage target audiences.

Core Competencies 

News & Media Relations | Content Development | Data Collection | Message Design | Analysis & Research | Website Design | Client Service & Experience | Research & Interview| Multimedia Content Creation| Relationship Management| Audio Engagement | Video & Audio Editing | Content Marketing | Canva | Adobe Premier Pro | Wix | Audacity

Professional Experience

UPS Store, Brooklyn, New York                                                                                                                  May 2023 – Current

Full-Time Center Associate

Versatile floater employee experienced in supporting cross-functional tasks at multiple UPS Store locations. Strong multitasker with hands-on experience in customer service, packaging, and print services—well-prepared to handle fast-paced digital content workflows and audience engagement.

●Trained in multiple store procedures and systems, becoming a reliable go-to team member during staff shortages or high-traffic periods.

●Translates customer insights into actionable communication solutions, reflecting audience-first thinking used in social content planning.

Target, Brooklyn, New York                                                                                                                   Feb 2022 – Nov 2022
Overnight Inbound Stock Expert
Quickly loaded stock onto vehicles after unloading trucks. Placed both designated stock and surplus stock. Worked effectively even during off-hours.
●Adjusted to the overnight schedule effectively without loss of productivity.

Buffalo Wild Wings, Brooklyn, New York                                                                                           Sep 2021 – Dec 2021
Greeter
Exhibited utmost professionalism and leveraged relationship management to achieve results that exceeded service goals. Complied with COVID standards for restaurants at the time very efficiently.
●Verified immunization records and increased compliance with COVID-19 safety procedures by 25%.
●Analyzed consumer feedback and made recommendations that increased happiness by 25%.

Creative & Social Media Projects

Purchase College Capstone Project, Harrison, NY                                                                          Jan 2021 – May 2021
Podcast Host & Producer
Guaranteed complete success by conducting high-profile interviews while supervising editing and writing.
Completed job on schedule by researching and organizing relevant news clips to ensure correctness and
consistency.
● Explored the effects of biased media coverage through the lens of the Capitol Riots; received a $500
grant for producing insightful, audience-focused content.

Fury Dojo Podcast (SUNY Purchase) , Brooklyn, NY                                                                       Aug 2020 – Dec 2020
Podcast Host & Producer
Interviewed four Tekken community members to strengthen audience understanding and translated key insights
into compelling content for social media deliverables
● Researched Tekken 7 and investigated the reliability of sources to ensure 100% accuracy.

Digitizing Diplomatic History (SUNY Purchase), Purchase, New York                                Jan 2021 – May 2021
Researcher & Website Designer
Researched the Vietnam War using secondary sources and created a visually engaging Wix website to
communicate findings to a broad audience.
● Compiled Vietnam War research into a Wix website designed to inform and engage viewers through
accessible digital content.

Wildcat Media (SUNY Poly), Utica, New York                                                                           Aug 2017 – Feb 2019
Radio Show Host
Contributed to the planning and executing equipment setup and other success-related tasks for six events.
● Hosted long-running and increased audience engagement by 50% through strategic content
development.
● Monitored social media trends and audience engagement metrics to tailor content strategy, resulting in a
50% increase in listener participation.

Education & Certifications

Content Marketing Certification - Hubspot Academy, May 2025 (Expires June 2027)

Bachelor of Science in Communications (Television, Cum Laude, 3.56 GPA)

Purchase College, 2019-2021

Relevant Coursework: Intro to Video Techniques and Technology, Introduction to Communication, Communication Research, Strategic Message Design, Media Literacy, Podcasting and Audio Storytelling, Documentary Filmmaking 1

Completed 52 credits toward a Degree in Communications
SUNY Polytechnic Institute, 2017-2019

Volunteer Experience

NYPD Explorers Program,  Brooklyn, New York                                                                         Mar 2013 – Feb 2018

Police Explorer

Strengthened the Police/Community relations through participation in community outreach programs, community betterment actions, and recruitment efforts.

  • Partake in events such as Meals on Wheels and Toys for Tots in uniform to improve the police image.

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